Factset: FactSet Research Systems Inc.2019. Market indices are shown in real time, except for the DJIA, which is delayed by two minutes. CNN's David Goldman, Jose Pagliery, Evan Perez and Simon Prokupecz contributed reporting. Related: Why are we still using Social Security numbers to identify ourselves? Related: You've been hacked! Here's what to do Hackers can use the information stolen from your account to impersonate you or your friends and family. If you are concerned that your Anthem e-mail and password combination could have also been used to login to another service, you should change those passwords as well.Īll Anthem customers should be on alert for scams. You might want to consider changing your Anthem password, just to be safe. All impacted Anthem customers will receive some form of identity fraud protection, the company said.Į-mail addresses might have been stolen, but Anthem has not indicated that passwords were taken as part of the hack. In the next few weeks, Anthem will inform you by mail if your information was compromised. Anthem has set up a website,, with information about the hack. What to do if you're a customer: If you have Anthem insurance, there's not much you can do but sit tight for now. "Speed matters when notifying law enforcement of an intrusion." "Anthem's initial response in promptly notifying the FBI after observing suspicious network activity is a model for other companies and organizations facing similar circumstances," the FBI said. The agency also praised Anthem's decision to quickly address the breach. The Federal Bureau of investigation said that it was aware of the intrusion, and it's investigating the matter. Related: Why should we trust the Sony PlayStation Network ever again? Records have also been stolen from Neiman Marcus, JPMorgan Chase ( JPM), Experian, eBay ( EBAY) and Home Depot ( HD). Last year, hackers obtained credit card data for 40 million Target shoppers, as well as personal information - including names, addresses, phone numbers and e-mail addresses - for 70 million customers. The insurer is the latest in a series of companies to suffer severe data breaches. The company has retained Mandiant, a leading cybersecurity firm, to help in the investigation. We join you in your concern and frustration, and I assure you that we are working around the clock to do everything we can to further secure your data," CEO Joseph Swedish said in a letter to customers.Īnthem said the breach resulted from a "very sophisticated external cyber attack," and that law enforcement agencies were still working to identify the perpetrator. "Anthem's own associates' personal information - including my own - was accessed during this security breach. Anthem will offer free credit monitoring and identity protection services to affected customers. Although some news reports have linked the hack to the Chinese government, law enforcement sources and private security firms told CNN it's too early to tell.Īnthem pledged to individually notify current and former customers if their data has been stolen, and by late Wednesday evening, some members reported receiving e-mails from the insurer informing them of the breach.
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